All systems are go

Don't agree with this? Please let us know

Previous Incidents

[Resolved] Performance Issues

This incident lasted 2 hours and 5 seconds.
Tue, 3 Dec 2019
08:10:58 PST

We have reports of slowness when navigating WordFly. We have identified the point of congestion and are working on a resolution. Sending from the application is not impacted. We will continue to post updates here.

10:11:03 PST

The slow application speed issue is now resolved. Application speeds and load times on the site have returned to normal as of 10am PT. Scheduled campaigns and sending were not affected. We will continue to monitor and update, if needed.

[Resolved] Performance Issues

This incident lasted 5 hours and 51 minutes.
Mon, 2 Dec 2019
08:21:27 PST

You may experience slowness across the WordFly application right now. Sending is NOT affected. We’re looking into it and will provide updates here as we learn more.

09:54:33 PST

High volumes and user activity are impacting our media server for the application. This is causing it to feel slow when navigating WordFly. We are working on resolutions to improve load times. Sending is NOT impacted. We will continue to post updates here.

13:01:17 PST

Update: Load times have been improving on the WordFly application and media server since 11:20 AM Pacific today. We increased our media cache and added additional servers to handle the high volumes. We are continuing to look at additional adjustments to meet expected load times. Please get in touch with us at support@wordfly.com if you have questions. Thank you for your patience.

14:13:11 PST

The WordFly application and media server are now loading at expected speeds and have been since 12:50 PM Pacific today. As noted previously, we increased our media connection capacity earlier today and most recently we adjusted our congestion algorithm which significantly increased our outbound throughput to handle the high volumes. Please get in touch with us at support@wordfly.com if you have questions.

No further notices from the past 7 days.