Planned Maintenance: September 18th, 2025

Today's maintenance is now complete. We have verified that all WordFly systems are running as expected. Campaigns that were scheduled to send during the downtime have begun sending. Thank you for your patience while we completed the update.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We will be conducting routine maintenance and applying upgrades to the WordFly infrastructure during the third week of September.

The WordFly application will be unavailable for approximately six hours on Thursday, September 18th, while we complete the maintenance.

In addition, we will conduct four hours of performance testing on the new infrastructure on Saturday, September 20th. Our goal is to maintain access to the application during this time. However, there may be times when app performance will be degraded and access may be restricted.

[DAY 1] Required downtime

Start time: Thursday, September 18, at 6pm Pacific

Estimated duration: Six hours

During this time:

• You will not be able to log in to go.wordfly.com.

• Scheduled and automated campaigns will be paused.

• Lists will not import.

• Data will not sync to CRMs.

• In previously sent emails, images will load, but links will not work.

When maintenance is complete, all campaigns that were scheduled to send during this time will begin sending. All recorded email, survey, and RSVP responses, as well as new email subscribers, will be queued and synced to WordFly.

[DAY 2] Degraded performance

Start time: Saturday, September 20, at 8am Pacific

Estimated duration: Four hours

During this time:

• You can log in to go.wordfly.com, but performance may be degraded at times while we are testing.

• Scheduled and automated campaigns will send.

• Lists will import.

• Data will sync to CRMs.

• Images will load in all emails and links will work.

Please follow https://updates.wordflystatus.com/ for updates.