Sending Delays

Read a full explanation of the slow sending issue from last week and what we’re doing to prevent this in the future. http://wfly.co/Kn0l8

We're back! All systems are at full speed. Campaigns have been sending at normal speeds since Thursday, August 15, 1:30 PM Pacific.

We'll follow-up this week with an email detailing what happened and the changes we're making to prevent this from happening in the future.

We're happy to report that, as of right now, campaigns have been sending at normal speeds for the past 24 hours. We are continuing to closely monitor our systems to ensure they are maintaining normal sending speeds.

We are thrilled to report that campaign sending speeds are returning to normal.

Thank you so much for your patience over the past week. We believe we have resolved the issue. We will closely monitor our systems over the next 48 hours to ensure that the changes and any further adjustments result in stable, normal sending speeds. We will also continue to post status updates here.

Good news, we have identified the cause of the slow sending. We are working to resolve the issue as quickly as possible. We hope to return to normal sending speeds soon. We'll provide more details as soon as we can.

Our team is continuing to troubleshoot the cause of slow sending. Today we eliminated many possible causes which makes us hopeful that we are on the right path. We will provide another update here tomorrow. Thank you so much for your patience.

Unfortunately we are continuing to see a slow rate of sending for some live and test campaigns today. While we have not yet identified the source of this issue, we assure you that we have allocated our full team in troubleshooting the root cause. We deeply apologize.

We are continuing to see a slow rate of sending for live and test campaigns. Our full team is actively troubleshooting the root cause. We know the impact this has on your communications and hope to resolve the issue as quickly as possible.

WordFly is having a busy day. Campaigns and tests are sending at a slow rate, they may arrive later than usual. We’re actively working on a resolution.

WordFly is having a busy day. We’re actively monitoring the queue. Campaigns and tests are sending as expected, but they may arrive later than usual.